WARRANTY CONDITIONS
Csók István Antikvitás guarantees that all products on the website comply with the description. The description of each product is prepared by our experts according to the data supported by their best knowledge and testing tools. Our works of art on the website can be viewed in our shop (1052 Budapest Váci u. 23.) at any time during opening hours. We guarantee the authenticity of all our works of art.
RIGHT OF WITHDRAWAL
Directive 2011/83 / EU of the European Parliament and of the Council and Regulation 45/2014 on the detailed rules for consumer-business contracts. (II.26.) Of the Government, the consumer buying in the webshop may withdraw from the contract and return the ordered product without giving reasons within 14 days from the receipt of the ordered product. The period open for the exercise of the right of withdrawal expires 14 days from the day on which the Consumer or a third party other than the carrier designated by him takes over the product. It is important, however, that the consumer also exercises his right of withdrawal between the date of conclusion of the contract and the date of receipt of the product (ie even when he has sent the order!). In case of exercising the right of withdrawal, the Consumer shall not incur any costs other than the cost of returning the product, however, the Service Provider may demand compensation for material damage resulting from improper use.
The webshop operator must refund the amount paid to the Consumer, including the delivery fee, immediately after the return of the product or the receipt of the withdrawal statement, but no later than within 14 days. It is important that the right of withdrawal only applies to Users who qualify as consumers under the Civil Code. Thus, the right of withdrawal does not apply to an undertaking, that is to say, a person who is acting in the course of his profession, self-employment or business.
Right of withdrawal
1. Directive 2011/83 / EU of the European Parliament and of the Council and Regulation 45/2014 on the detailed rules for consumer-business contracts. (II.26.) Of the Government, the Consumer may withdraw from the contract without giving reasons and return the ordered product within 14 days from the receipt of the ordered product. In the absence of this information, the Consumer is entitled to exercise his right of withdrawal after 1 year. If the Service Provider provides the information after the expiration of 14 days from the date of receipt of the product or the conclusion of the contract, but within 12 months, the withdrawal period is 14 days from the communication of this information.
2. The period during which the right of withdrawal is exercised shall expire 14 days from the day on which the Consumer or a third party other than the carrier designated by him takes over the product.
3. The consumer may exercise his right of withdrawal between the date of conclusion of the contract and the date of receipt of the product.
4. The cost of returning the product must be borne by the consumer, the business has not borne this cost.
5. In case of exercising the right of withdrawal, the Consumer shall not be charged any costs other than the cost of returning the product.
6. The consumer shall not have the right of withdrawal in the case of a non-prefabricated product which has been manufactured on the consumer's instructions or at his express request, or in the case of a product which is clearly personalized to the consumer.
8. The Service Provider shall refund the amount paid to the Consumer, including the delivery fee, immediately, but not later than within 14 days after the return of the product and / or the receipt of the withdrawal statement.
9. During the refund, we will use the same payment method as the original payment method, unless the Consumer expressly consents to the use of another payment method; there is no additional cost to the Consumer as a result of applying this refund method.
10. The consumer is obliged to return the goods to the Service Provider without undue delay, but in no case later than 14 days from the date of sending the notice of withdrawal to the Service Provider.
11. In the event of a written withdrawal, it is sufficient for the consumer to send a statement of withdrawal within 14 days.
12. The consumer complies with the deadline if he returns or delivers the product (s) before the end of the 14-day period. Return is considered to have been completed on time if the consumer sends the product before the deadline.
13. The consumer shall bear only the direct cost of returning the product, unless the business has undertaken to bear that cost.
14. The Service Provider is not obliged to reimburse the Consumer for the additional costs arising from the choice of a mode of transport other than the cheapest standard mode of transport offered by the Service Provider.
15. The refund may be withheld by the Service Provider until the goods (s) have been returned or the Consumer has provided proof that they have been returned: the earlier of the two dates shall be taken into account.
16. If the Consumer wishes to exercise his right of withdrawal, he may indicate this at one of the Service Provider's contact details in writing (either with the help of the attached data sheet), by telephone or even in person. In the case of a written notification by post, the date of posting is taken into account, and in the case of a telephone notification, the indication of the telephone. In case of signaling by post, the Service Provider accepts signaling as a recommended item or package. You can return the ordered product to the Consumer Service Provider by post or by courier service.
17. The consumer shall be liable only for depreciation resulting from use in excess of that required to determine the nature, characteristics and functioning of the product.
18. 45/2014 on the detailed rules of contracts between a consumer and a business. (II.26.) Government Decree is available here.
19. Directive 2011/83 / EU of the European Parliament and of the Council is available here.
20. The Consumer may also contact the Service Provider with other complaints at the contact details provided in these Regulations.
21. The right of withdrawal belongs only to Users who qualify as consumers according to the Civil Code.
22. The right of withdrawal does not apply to an undertaking, that is to say, a person who is in the exercise of his profession, self-employment or business.
23. Procedure for exercising the right of withdrawal:
If the Consumer wishes to exercise the right of withdrawal, he is obliged to indicate his intention to withdraw at the contact details of the Service Provider.
The consumer exercises his right of withdrawal within the deadline if he sends his statement of withdrawal before the expiry of the 14th day from the receipt of the product. In the case of a written withdrawal, it is sufficient to send the statement of withdrawal within 14 days. When notifying by post, the date of posting and, in the case of notification by email or fax, the time of sending the email or fax will be taken into account.
In case of withdrawal, the Consumer is obliged to return the ordered product to the address of the Service Provider without delay, but no later than within 14 days from the publication of his statement of withdrawal. The deadline is considered met if you send the product before the 14-day deadline (so you do not have to arrive within 14 days). The customer shall bear the costs incurred in connection with the return of the goods due to the exercise of the right of withdrawal.
However, the Service Provider is not obliged to reimburse the Consumer for the additional costs arising from the choice of a mode of transport other than the cheapest standard mode of transport offered by the Service Provider. The Consumer also exercises his right of withdrawal in the period between the date of concluding the contract and the date of receipt of the product.
When selling several products, if the delivery of each product takes place at different times, the buyer may exercise the right of withdrawal within 14 days of receipt of the last delivered product or product consisting of several lots or pieces.